IFWORLD's service plans provide you with sureties like 2-hour and 4-hour emergency response times. From the corporate office to the office at home, IFWORLD has solutions to meet your technology challenges head-on.
| Contract Level | Terms | Description |
|---|---|---|
| Blue | One Year 24x7x4x365 Response Contract |
24x7x4Hrx365 Response Contract - Does not include labor fees. A service technician is scheduled to arrive at your location within four hours after remote problem determination is completed. Service time includes weekends and IFWORLD holidays. |
| White | One Year 8x5x2xBD Response Contract | 8x5x2Hr Bus Day Response Contract - Does not include labor fees. A service technician is scheduled to arrive at your location within two business hours after remote problem determination is completed. We provide service from 9:00 a.m. to 5:00 p.m. CST, Monday through Friday, excluding IFWORLD holidays. If after 1:00 p.m. it is determined that onsite service is required, you can expect the service technician to arrive the morning of the following business day. For noncritical service requests, a service technician will arrive by the end of the following business day. |
| Yellow | One Year 24x5x4xBD Response Contract |
24x5x4Hr Bus Day Response Contract - Does not include labor fees. A service technician is scheduled to arrive at your location within four hours after remote problem determination is completed. Service time does not include weekends or IFWORLD holidays. |
| Orange | One Year 8x5x4xBD Response Contract | 8x5x4Hr Bus Day Response Contract - Does not include labor fees. A service technician is scheduled to arrive at your location within four business hours after remote problem determination is completed. We provide service from 9:00 a.m. to 5:00 p.m. CST, Monday through Friday, excluding IFWORLD holidays. If after 1:00 p.m. it is determined that onsite service is required, you can expect the service technician to arrive the morning of the following business day. For noncritical service requests, a service technician will arrive by the end of the following business day. |
We recommend that you upgrade to one of the following browsers:
Netscape 6+, Opera 6+, MSIE 6+
In an effort to create a more organized World Wide Web, the W3C has created many new Web layout standards. The key focus of their effort is to provide the best possible interoperability between the different browsing programs available.
In the days of the browser wars between Netscape and Microsoft, many hacks were propagated by the competing companies. However, today these hacks have done more to hurt the Web than to help the battling companies. By downloading and installing one of the programs listed above, the Web will be one step closer to eliminating these hacks and bugs.